Returns & Refunds

At Forest Watches, we want you to be completely satisfied with your purchase. If you receive a product that is damaged, defective, or incorrect, you can request a return or replacement as per the policy below.

Return Eligibility

• Return requests must be raised within 7 days of delivery.

• The product must be unused and in its original condition.

• The watch must be returned with its original packaging, tags, warranty card, and accessories.

• Products showing signs of use, scratches, damage, or alteration may not be eligible for return.

Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

• Order number

• Clear photos of the product

• Photos/videos of the packaging

• A brief description of the issue

Our team will review the request and provide the appropriate resolution.

Refunds

Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method. Depending on your bank or payment provider, the amount may take 7-10 business days to reflect in your account.

Non-Returnable Cases

Returns may not be accepted for:

• Products that have been used or worn

• Products damaged after delivery

• Products returned without original packaging or accessories

• Products with missing or damaged tags

• Requests raised after the applicable return period

Return Shipping

For an eligible damaged, defective, or incorrect product, Forest Watches will assist with the return process. For other return requests, applicable return shipping charges may be deducted from the refund.

How to Request a Return

Email us at care@forestwatches.in with your order number and reason for return. Our support team will guide you through the process.

Email: care@forestwatches.in
Customer Support: +91 98181 84093