FAQs

1. How can I place an order?

Simply browse our collection, select your preferred watch, and click Add to Cart. Proceed to checkout and enter your delivery details to complete your order.

2. Do you offer free shipping?

Yes. We offer free shipping on orders above ₹999 across India.

3. How long will my order take to arrive?

Orders are generally delivered within 3–7 business days after dispatch. Delivery time may vary depending on your location.

4. How can I track my order?

Once your order is dispatched, tracking details will be shared with you via email/SMS.

5. Can I cancel my order?

Orders can be cancelled before they are dispatched. Once an order has been shipped, cancellation may not be possible.

6. Can I return my watch?

Yes. Eligible products can be returned within 7 days of delivery, subject to our return conditions.

7. What if I receive a damaged or incorrect product?

Please contact us within 48 hours of delivery with your order number and clear photos/videos of the product and packaging. Our team will assist you with the next steps.

8. When will I receive my refund?

Once the returned product is received and inspected, approved refunds are processed to the original payment method. It may take 5–7 business days for the amount to reflect.

9. Are all products covered under warranty?

Warranty coverage depends on the product. Please refer to the warranty information provided with your watch or contact our support team for assistance.

10. How can I contact Forest Watches?

You can reach us at:

Email: care@forestwatches.in
Phone: +91 98181 84093

Our team will be happy to assist you with your order or any other queries.